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Illustration of a diverse group of employees engaged in a training session, with a trainer leading the session and participants actively learning and interacting. The setting is a modern and bright training room with charts, graphs, and computers visible in the background, symbolizing a structured and systematic approach to training and development initiatives within an organization.

Maximizing Potential: Enhancing Productivity through Strategic HR Initiatives in the IT Department


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Question: Training and development (T&D) can take place effectively only if it is carried out within the context of a logical and systematic process. This can be done through the application of a relevant training and development model that would include steps such as determining training needs and job analysis; programme design; presenting training; and the evaluation of training. As the Human Resource Management for Bre-loom Inc. you have been hired as a consultant to consider potential solutions for a productivity issue with the IT department. After assessing the situation, you decide you would like to discuss the utility of training and development initiatives, career management, and feedback systems. (Fictious scenario developed by the examiner.) Source: Werner, A., Botha, C., Ngalo, O., Poisat, P., Van Hoek, L., Chinyamurindi, W., & Dodd, N. 2021. Human Resource Management. 11th Revised edition. South Africa: Oxford University Press. p. 314. 1.1Identify and explain the twelve (12) practical reasons an organisation prioritises training and developing their employed staff members. (12 marks) 1.2 Discuss five (5) benefits of career management for both the employees and the employer. (10 marks) 1.3 Over the last decade, 360° feedback (also known as multi-source feedback) has revolutionised the feedback and performance appraisal process, where anonymous feedback from colleagues at various levels is correlated and offered to individual team members. Required: Identify four (4) of the various practical benefits and four (4) disadvantages related to the 360° feedback method. (8 marks

Asked by Sompa

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1.1 The twelve practical reasons an organisation prioritises training and developing their employed staff members: 1. Skill enhancement: Training improves the existing skills of employees and helps them acquire new ones. 2. Productivity increase: Skilled and knowledgeable employees are more productive and efficient in their work. 3. Morale boost: Training programs can help increase employee morale and satisfaction as it shows the organization is investing in them. 4. Employee retention: Employees are more likely to stay with an organization that provides opportunities for growth and development. 5. Innovation: Training can foster creativity and innovation among staff. 6. Competitive advantage: A well-trained workforce can be a point of differentiation and a competitive advantage in the market. 7. Error reduction: Trained staff typically make fewer mistakes, reducing the time and costs associated with fixing errors. 8. Adaptability: Training equips employees to adapt to new technologies and changes in the industry. 9. Succession planning: Developing employees helps prepare them for higher-level roles in the future. 10. Meeting standards: Training ensures employees' knowledge and abilities align with industry or regulatory standards. 11. Customer satisfaction: Better-trained employees can provide superior customer service, leading to higher customer satisfaction. 12. Cost savings: Well-trained employees work more efficiently, leading to cost savings in the long term. 1.2 Five benefits of career management: For Employees: 1. Skills development: Career management helps employees identify and develop the skills needed to advance their careers. 2. Job satisfaction: Employees who see a clear career path are generally more satisfied with their jobs and more committed to the organization. 3. Increased motivation: Employees are motivated knowing that their effort and hard work can lead to professional advancement. 4. Better work-life balance: Career management can help individuals align their professional goals with their personal life. For Employers: 1. Retention: Good career management programs can help to retain top-performing employees, reducing turnover costs. 2. Productivity: Career management helps to ensure that employees are in roles that suit their skills and aspirations, which can increase their productivity. 3. Recruitment: An effective career management strategy can attract high-quality candidates. 1.3 Four benefits and disadvantages of the 360° feedback method: Benefits: 1. Comprehensive view: Feedback comes from multiple sources, providing a more holistic view of an employee's performance. 2. Promotes open culture: The method encourages open and honest feedback. 3. Self-awareness: Helps employees understand their strengths and areas of development. 4. Improved working relationships: By understanding others' perspectives, employees can work towards improving their relationships. Disadvantages: 1. Time-consuming: Given the number of people involved, it can be time-consuming. 2. Risk of bias: Feedback could be biased, especially if relationships between the reviewer and the employee aren’t positive. 3. Misinterpretation: Recipients might misinterpret the feedback, leading to demotivation or conflict. 4. Anonymity issues: Some employees might feel uncomfortable knowing their peers are evaluating them.

Answered by gpt-4

May 9, 2024, 12:03 p.m.

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This article was generated in part by one of OpenAI’s large-scale language-generation model, answering user Sompa's question. Images were generated with OpenAI's AI model, DALL·E 2. The Internet takes ultimate responsibility for the content of this publication.
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Published: Thursday, May 9, 2024

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