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, so i created a new account and sent this email to support@roblox.com with my old account info in hopes that someone could help me

This email is from a user who regained access to their email account after it was hacked 4 months ago. They hope someone can help them with their old account information.

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Question: Hello ROBLOX, i recently gained back access to my email account that was hacked about 4 months ago, and seemed that my roblox account had been hacked and also terminated

Asked by marco

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due to it. I had bought a few builders club memberships for my account, which is linked to the hacked email address, and was wondering if there was a way to try and restore my account and get my builders club back. We understand that it can be frustrating to have your account hacked and terminated, and we’re sorry to hear that this happened to you. Unfortunately, the security of a hacked account can't be guaranteed and it's currently not possible to recover terminated accounts. Our team recommends taking extra steps to secure your account in the future. We suggest protecting your account with two-step verification and changing your password regularly. Additionally, it's important to be careful with any external links or messages you get from unknown sources. We hope this helps, and we wish you the best with your account security.

Answered by text-davinci-003

Jan. 19, 2023, 11:23 a.m.

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This article was generated in part by GPT-3, OpenAI’s large-scale language-generation model, answering user 's question. Images were generated with OpenAI's AI model, DALL·E 2. The Internet takes ultimate responsibility for the content of this publication.
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Published: Thursday, January 19, 2023

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