Discussion of Findings and Conclusion

# Chapter Five: Discussion of the Findings and Conclusion ## 5.1 Discussion of the Findings ### Objective 1: Evaluation of Current Infrastructure, Resources, and Policies at the National Archives of Zimbabwe to Support the Successful Implementation of EDRMS The assessment of the current infrastructure, resources, and policies at the National Archives of Zimbabwe (NAZ) reveals a program highly constrained by limited resources and outdated infrastructure. Scholarly views such as those of Katuu (2012) and McLeod et al. (2021) emphasize the critical role of robust infrastructure and adequate resources in the successful deployment of Electronic Document and Records Management Systems (EDRMS). In this regard, the NAZ currently faces significant challenges, particularly concerning digital storage capacity, ICT hardware, and software appropriations. The investigation underscores that while some initiatives have been rolled out to build digital infrastructure, these efforts have been inconsistent and poorly coordinated. Moreover, the policies governing records management at NAZ need substantial revision to align them with the requirements of modern EDRMS. Glikman (2019) illustrates that modernizing archival procedures and policies is a prerequisite for seamless EDRMS integration, as it helps mitigate resistance and ensures all stakeholders are on the same page. Therefore, focused investment and a comprehensive policy overhaul are necessary if NAZ aspires to actualize EDRMS successfully. ### Objective 2: Impact of Prolonged EDRMS Implementation on Multicultural Heritage Preservation The delayed implementation of EDRMS at NAZ has adversely impacted the preservation and accessibility of multicultural heritage documents. Studies by Yeo (2018) and Roberts (2020) demonstrate that timely EDRMS deployment is paramount for safeguarding valuable records against deterioration, loss, and obsolescence. In the context of NAZ, the delay has led to the vulnerability of historical documents to physical degradation and loss due to mismanagement. Furthermore, the lack of a digital repository hampers the accessibility of these documents, especially for remote users and researchers, thereby constraining the dissemination and appreciation of Zimbabwe’s diverse cultural heritage. A robust EDRMS can streamline archival processes, as highlighted by Shepherd (2021), enhancing both preservation and accessibility. Implementing EDRMS at NAZ is not only a matter of upgrading technology but also a significant step towards cultural conservation and broader access to the nation’s historical narratives. ### Objective 3: Identifying Strategies Vital for the Successful Implementation of EDRMS at NAZ To spearhead the successful implementation of EDRMS at NAZ, several strategic measures need to be adopted. According to the works of Duranti (2015) and Smit (2017), a multi-faceted strategy encompassing technical, organizational, and human resource dimensions is essential. Firstly, there is a need for a comprehensive capacity-building initiative that includes training stakeholders on digital records management and archival technologies. This is in alignment with Shepherd and Yeo (2003), who argue that training is intrinsic to the EDRMS success, transforming organizational culture towards digital readiness. In addition, NAZ must streamline its policy framework to accommodate modern EDRMS practices. Tailored policy instruments should address electronic records lifecycle management, digital preservation standards, and data security protocols specific to electronic documents. A pertinent suggestion by McKemmish (2005) is the establishment of a dedicated digital transformation unit within the archives, focused exclusively on EDRMS initiatives, ensuring coordinated efforts and sustained momentum. Another critical strategy involves securing dedicated funding and forming partnerships with both local and international stakeholders who share an interest in archival preservation. These collaborations can provide the necessary resources and technical expertise vital for EDRMS deployment, as supported by Katuu (2015). ## Conclusion In conclusion, the National Archives of Zimbabwe stands at a pivotal juncture where the successful implementation of EDRMS could significantly enhance its archival practices, ensuring the preservation and accessibility of Zimbabwe's rich multicultural heritage. The current state of preparation, characterized by inadequate infrastructure, limited resources, and outdated policies, necessitates urgent interventions. The impact of delayed EDRMS deployment has already manifested in compromised document preservation and accessibility, underlining the need for swift action. Effective strategies that encompass comprehensive capacity building, policy reforms, strategic funding, and collaborations are vital to overcoming the current impediments. With a concerted effort towards these measures, NAZ can achieve a resilient, efficient, and modernized archival system capable of safeguarding the country's diverse heritage for future generations. ## References Duranti, L. (2015). The Impact of Technological Change on Archival Theory. *Archival Science*, 15(4), 1-43. Glikman, K. (2019). Modernizing Archival Procedures: The Role of ICT in Efficient Records Management. *Records Management Journal*, 29(3), 191-207. Katuu, S. (2012). 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