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Question: Fiona Potter has delegated a project to you regarding the non-medical staff induction training course. The course has been run internally by Fiona and her colleague for the past few years but now her role has become busier and the HR Director has authorised the appointment of an external supplier to deliver the course and to refresh the content of the course. The project you are running has involved putting the course out to tender with various training suppliers and receiving bids back from the suppliers containing information on content of course, who would deliver it, length of course, expertise of the company, price to design and run the course and other relevant information.
This seems like an extensive project where you will need to carefully assess the capabilities of each supplier before making a decision. Here are a few steps you can follow: 1. Analyze Bids: Begin by thoroughly examining each bid and compare the offers made against your specified criteria. This includes content of course, delivery method, experience of the training supplier, duration of the course, the designing and delivery cost, etc. 2. Evaluate Expertise: Evaluate the track record and expertise of each outsourcing party. A company with good experience and expertise will ensure your induction training course is handled professionally and effectively. 3. Consider Course Content: Take a look at the proposed course content. Ensure it aligns with what you want newly joined non-medical employees to learn. It should help them understand their roles and responsibilities, norms and company culture, etc. 4. Price Evaluation: While quality and expertise are important, cost-effectively should not be overlooked. Analyse and compare prices, but do not compromise the quality of training. 5. Check References: Take the time to check the references each supplier provides. Contact those companies to find out if they were satisfied with the services provided. 6. Legal Compatibility: Ensure that the training supplier can comply with any necessary legal requirements your company might have. 7. Identify Potential Challenges: Try to identify any potential difficulties that may arise, and ask the potential suppliers how they would resolve these. 8. Mock Session: If possible, arrange a mock workshop with the final few potential suppliers. This will give you an insight into their approach and style of delivering the course sessions. 9. Discuss Tailored Content: Once you have a few preferred suppliers, discuss with them how they plan to tailor the course content to match your company's specific requirements. 10. Sign Contract: Upon selecting a supplier, ensure all terms and agreements are detailed in an extended service contract, to avoid any confusion or miscommunication in the future. Remember to communicate regularly with Fiona Potter and the HR Director, keeping them updated on progress and involving them in important decision-making tasks.
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