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Question: Can you weight a complaint email to an airport car park. I parked there while ie as on holiday in Greece and the car has been returned dirty, with extra miles on the clock, and was returned late! I was left waiting for 30 minutes in the cold!
Subject: Complaint - Unsatisfactory Services at [Airport Car Park Name] Dear [Airport Car Park Customer Service], I hope this email finds you well. My name is [Your Name], and I recently utilized your car park services while I was on holiday in Greece from [departure date] to [return date]. While I was initially pleased with the convenience of your car park, I am writing to express my dissatisfaction with the condition of my car and the customer service I received upon my return. Firstly, I was disappointed to find my car returned in a visibly dirty state, both on the exterior and the interior. Had I been informed that my car would not be maintained in a clean condition, I would have made alternative arrangements for my vehicle. Secondly, I noticed that there were additional miles on my car's odometer. This raises concerns about the unauthorized use of my vehicle during the time it was in your care. I would appreciate an explanation for these extra miles and assurance that this issue will be addressed. Lastly, upon my return, I was kept waiting for 30 minutes in the cold for my vehicle to be brought to me. This is an unacceptable level of service, especially given that I had provided you with my flight details and expected a prompt and courteous welcome. As a customer, I am extremely unhappy with my experience at [Airport Car Park Name]. I kindly request that you provide an explanation and a suitable resolution for these complaints. Moreover, I believe that some form of compensation is warranted in light of the inconvenience and discomfort caused by the service I received. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, [Your Full Name] [Your Contact Information: Email and/or Phone Number]
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